COVID-19 Service Updates
*UPDATE* We are still closed to the public so unfortunately we can't have people in the warehouse shop at the moment. However we have now set up a click and collect option, you can order online and them collect from our warehouse for free.
In these very difficult and uncertain times we wanted to let you know that as a family run business we are managing to maintain our high levels of service whilst at the same time looking after the safety of our staff and closely following the government's guidelines.
Following the continued escalation of COVID-19, we have reduced to only essential staff working within our warehouse with clear distancing and other safety protocols in place. All other staff are working from home. This means that Artway is still managing to operate safely, maintain your online orders, and offer customer service but our warehouse is now closed to the public until further notice.
Our aim is to still to deliver all the creative supplies that you’ll need straight to your door, but this does of course depend on our courier services. As of today our UK couriers and postal service are running as normal, however some international deliveries are currently taking longer than normal.
If this situation changes then we will post update here and via email if you've subscribed
If you have any questions or queries please get in touch via firstname.lastname@example.org
The Artway Team
Click and Collect
Order before 4pm to collect next day.
To allow us time to prepare your orders please collect from 10am onward, if you have placed a large order collection after 12pm. All collection are from our warehouse in Melksham Wiltshire (address found at the bottom of the page).
If you wish to collect on a certain day, please leave a comment in the note section of your order or contact email@example.com
Delivery to Mainland UK & Isle of Wight
Items will be shipped by Royal Mail or by Courier where appropriate.
|Order Value (incl VAT)||Shipping Charge|
|£0 - £24.99||
£3.99 (2-3 Working Day Shipping - Royal Mail)
£4.99 (1-2 Working Day Shipping - TRACKED)
|£25 - £49.99||
3.99 (1-2 Working day Shipping - TRACKED)
FREE for Artway Student Members
FREE (1-2 Working Day Shipping - TRACKED)
Wholesale Shipping is FREE with £100 (+vat) order.
Offshore Delivery(outside the mainland UK)
Your goods will be received within 3 to 5 working days from the day after placing your order. Items will be shipped by Courier where appropriate.
|Country - Any Size Order||Shipping Charge|
Channel Island, Isles of Scilly, Isle of Man,
Highlands & Islands of Scotland
|£9.99 (3-5 Working Day - TRACKED)|
Republic of Ireland,
Austria, Belgium, Denmark, France, Germany,
Luxembourg, Netherlands, Switzerland
£9.99 (3-5 Working Day - TRACKED)
Italy, Slovakia, Spain,
|£14.99 (3-5 Working Day - TRACKED)|
Croatia, Estonia, Slovenia,
Finland, Hungary, Poland,
|£22.99 (3-5 Working Day - TRACKED)|
|£34.99 (3-5 Working Day - TRACKED)|